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1. Limited Warranty

These warranty guidelines shall apply only to AKARI and NXLED branded products.
This also warrants that each Product will be free from factory defects.
The warranty shall be valid for the period mentioned in the applicable warranty policy for each product category. Should any Product fail to perform in accordance with its functions, AKARI Lighting & Technology Corp. (“Corporation”) will perform repair and/or will provide a replacement subject to the applicable warranty policy and the warranty terms and conditions as follows:

2. Warranty Terms and Conditions
A. If any Product covered by this warranty is returned in accordance with the warranty claim procedure (Item 3), it should be within the applied warranty period set in this policy and subject to product evaluation.
B. If the said item failed to function as per its specifications, Corporation at its option, repair or replace the Product or part thereof.
C. In case of replaced or repaired products, the warranty shall be limited to the remaining warranty period of the original product or three (3) months from the customer’s receipt of replaced or repaired product whichever is longer.
D. If Corporation chooses to replace the Product but is not available, whether there are no available stocks and/or selling thereof has been discontinued, Corporation may offer another Product comparable to the returned item.
E. No sales agent is authorized to modify, alter, or extend the terms and conditions of the warranty on behalf of the Corporation.
F. This warranty only applies if the Product has been properly installed, used, and/or operated based on its specifications and guidelines.
G. This warranty does not cover any misuse and/or violation of any applicable standards, codes, and instructions.
H. Any alternations and repairs done by another party other than Corporation’s technicians shall void the warranty.
I. All Products with functionality complaints are subject to an assessment by Corporation’s authorized representative.
J. Warranty shall only apply when the Product is proven defective.
K. No warranty shall be claimed without proof of purchase from the Purchaser.
L. Corporation shall not be held liable for any defects due to electrical supply failures, misuse, and violations of any standards, codes, and instructions used.
M. Warranty is limited only to Products specified in these guidelines. No other terms and conditions shall be applied or added without the prior written approval of the Corporation.
N. Replacement of Product purchased due to change of mind is not allowed. Only defective Products purchased can be returned, exchanged, or repaired as may be provided for herein.

3. Warranty Claims Procedure
A. All returned Products are subject to Corporation’s assessment upon checking on the actual item.
B. The Purchaser shall return the item to the store where it was purchased specifying the following details:
 Details of returned product
 Date of purchase
 Details of defects
 Details on how the Product was installed, used, and/or operated
 Proof of purchase (official receipt, sales invoice, warranty card, etc.)

The corporation shall provide its evaluation of the returned Product depending on the place of return as specified below:

1. 7 days from the date of the return for the Products returned at the main service center located at #97 T. Arguelles St., corner Bayani St., Brgy. Doña Imelda, Quezon City.
2. 14 days from the date of the return for the Products returned at Wilson Showroom located at Unit 225-G/F Mezzanine, Wilson Corporate Center 225 Wilson St., Greenhills, San Juan City
3. 14 days from the date of the return for the Products returned at Ortigas Showroom located at Unit No. 12A No. 1 Doña Julia Vargas Avenue near corner Meralco Avenue, Ugong, Pasig City.
4. 30 days from the date of the return for the Products returned at stores from different provinces.

The corporation may claim charges for service or logistics expenses for the returned Product which after evaluation, was found to be in good condition.

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